By proceeding with the purchase of a ticket or VIP section, each ticket purchaser and/or attendee is acknowledging that they fully understand and agree to the guidelines and policies listed at the bottom of this page. All ticket sales are final and non-refundable.
FAQ + POLICIES
Online Ticket Purchase
Event Tickets and Tables can be purchased through this website.
Valid ID (see below) is required in order to validate ticket purchase. Therefore, it is advised that purchasers enter the First and Last names of each attendee.
John Doe wants to buy tickets for himself and 2 friends. John will purchase 3 tickets and enter the individual names. Then pay for all 3 tickets.
Ticket #1: John Doe
Ticket #2: Chanel Jones
Ticket #3: Brad Smith
This insures that each person, regardless of whether they arrive together, can be validated via ID at check-in. We strongly advise that each person arrive together.
Online tickets cannot be transferred/gifted because they have your name on it. No refunds will be processed.
Online tickets cannot be resold because they have your name on it. No refunds will be processed.
Online tickets can not be exchanged for another event.
Online tickets cannot be lost because they are digital. There is no need to print out confirmation on paper because ID is the means by which ticket purchase is validated.
Be sure to take time to spell your name exactly as it appears on your valid ID. Do not use nicknames.
Download the Eventbrite App from the iTunes App Stor or Google Play Store.
Lines for access to events are necessary for age verification, security checks for safety, and event ticket validation. This process takes time. Each attendee can help shorten the time in this process by planning ahead and being alert/aware throughout the check-in process.
KEEP YOUR ID OUT until you have been checked in and your tickets have been verified. You will show your ID to security and show your ID again to verify your online ticket purchase. Keeping your ID in-hand the entire time helps expedite the process.
Do not attempt to skip the line or congregate at the front entrance.
Do not congregate or stand in public streets. Remain on the sidewalk at all times and make room for other pedestrians while waiting for event entry.
Do not stand in front of or block access to other venues.
Nxlevel Lifestyle & Entertainment Group, LLC. does not facilitate parking for its events. We recommend ridesharing. If you choose to drive, we recommend arriving to events early to find parking within reasonable walking distance.
An active, state-issued driver’s license or active military ID is required for access to all Nxlevel Lifestyle & Entertainment Group events.
IDs are used to validate age and to validate RSVP or ticket purchase.
If you do not have the proper ID, you will not be granted access to the event and will not be refunded for your purchase.
Note: Student IDs are not acceptable forms of ID.
Security & Safety
Event security will perform security checks for each attendee to insure the safety of all guests. Nxlevel Lifestyle & Entertainment Group along with venue security will determine if any attendee poses a threat to himself/herself or to other guests and reserves the right to deny accessto and/or remove any attendee from the venue without refund.
Nxlevel Lifestyle & Entertainment Group, LLC. and its partners are not liable for lost, stolen, or damaged personal items.
If you misplace/lose an item at a venue, we advise that you contact that venue during business hours to ask about your item(s).
Nxlevel Lifestyle & Entertainment Group does not collect lost items.
Each attendee that RSVPs or purchases a ticket to an event consents that photos and videos may be taken in which they could be included. Those photos and videos are the property of Nxlevel Lifestyle & Entertainment Group, LLC and can be used for future marketing purposes.
YOU MUST FOLLOW ALL CITY & VENUE POLICIES, INCLUDING HEALTH AND SAFETY POLICIES, AND POSTED INSTRUCTIONS WHILE IN THE VENUE AND ON VENUE GROUNDS.
AN INHERENT RISK OF EXPOSURE TO COVID-19 EXISTS IN ANY PUBLIC PLACE WHERE PEOPLE ARE PRESENT. COVID-19 IS AN EXTREMELY CONTAGIOUS DISEASE THAT CAN LEAD TO SEVERE ILLNESS AND DEATH. ACCORDING TO THE CENTERS FOR DISEASE CONTROL AND PREVENTION, SENIOR CITIZENS AND THOSE WITH UNDERLYING MEDICAL CONDITIONS ARE ESPECIALLY VULNERABLE.
BY ENTERING THE VENUE AND VENUE GROUNDS, YOU VOLUNTARILY ASSUME ALL RISKS RELATED TO EXPOSURE TO COVID-19. NXLEVEL LIFESTYLE & ENTERTAINMENT GROUP IS NOT LEGALLY LIABLE FOR ANY EXPOSURE OR RESULTING ILLNESS. ALL TICKET PURCHASES ARE NON-REFUNDABLE.